Shipping Policy

At AXLEMUSE, every order is made and carefully prepared before shipment. Please review the processing times, delivery estimates, shipping rates, and tracking information below before placing your order.

• Processing time: 1–2 business days

• U.S. Standard Delivery: 4–8 business days

• U.S. Fast Delivery: 1–2 business days

• International Delivery: 7–15 business days

• Tracking updates: Within 24–48 hours after shipment

Please note that delivery time begins after production and processing are completed.

We ship throughout the United States and to most international destinations available at checkout.

We also support delivery to:

• PO Boxes

• APO addresses

• FPO addresses

• DPO addresses

Shipping availability is confirmed during checkout. If we are unable to deliver to your location, we will contact you and issue a full refund.

Order Processing

All orders are normally produced and prepared for shipment within:

1–2 business days

Processing time is separate from the delivery time.

If you request an eligible design, personalization, or order change, additional processing time may be required.

United States Standard Delivery

After production is completed, Standard Shipping normally takes:

4–8 business days

United States Fast Delivery

After production is completed, Fast Shipping normally takes:

1–2 business days

Fast Shipping is currently available for eligible U.S. orders. Available shipping methods will be displayed at checkout.

International Delivery

After production is completed, international delivery normally takes:

7–15 business days

International delivery may take longer because of customs clearance, local postal services, holidays, weather conditions, or other carrier-related delays.

All delivery timeframes are estimates and are not guaranteed delivery dates.

Standard Shipping

For most products:

• First item: $6.95

• Each additional item: $4.00

Estimated delivery after production:

4–8 business days

Large Canvas Shipping

For products tagged as canvas:

• First item: $14.95

• Each additional item: $5.00

Estimated delivery after production:

4–8 business days

Fast Shipping

• First item: $45.00

• Each additional item: $30.00

Estimated delivery after production:

1–2 business days

Fast Shipping is currently available for eligible United States orders. Available shipping options will be displayed at checkout.

For international orders:

• First item: $14.99

• Each additional item: $6.99

Estimated delivery after production:

7–15 business days

International delivery times may vary due to customs clearance, local postal services, holidays, weather, or other conditions outside our control.

Orders delivered within the United States are not subject to international customs fees.

International orders may be subject to import duties, taxes, VAT, or customs fees charged by the destination country.

These charges are determined by local authorities and are the customer’s responsibility. AXLEMUSE does not control or collect these fees.

We recommend contacting your local customs office if you need more information before placing your order.

Once your order ships, we will email you a shipping confirmation containing your tracking number and tracking link.

Please allow up to:

24–48 hours

for the carrier to scan the package and update the tracking information.

If you do not receive a shipping confirmation after the processing period, please check your spam folder or contact us at support@axlemuse.com.

Tracking may temporarily show messages such as:

• “Label created”

• “Pre-shipment”

• “No information available”

• “Awaiting carrier pickup”

This usually means the carrier has received the shipping information but has not completed the next package scan.

Please allow 24–48 hours for tracking to update. If there is still no movement after several business days, contact our support team for assistance.

Yes. Orders containing multiple products may be produced or shipped from different facilities.

As a result:

• Products may arrive in separate packages

• Each package may have its own tracking number

• Packages may arrive on different dates

You will not be charged additional shipping fees beyond the amount shown when your order is placed.

Most orders arrive within the estimated delivery window. However, carrier delays, weather, holidays, customs processing, or unexpected shipping disruptions may affect delivery.

Please contact us if your order has not arrived within:

• United States: 10–15 business days after shipment

• International: 15–20 business days after shipment

Email support@axlemuse.com or use our Contact Form. Our team will respond within one business day.

Please carefully review your shipping address before completing checkout.

Address-change requests must be submitted within:

2 hours of placing the order

Contact us immediately and provide:

• Your order number

• The original shipping address

• The complete corrected shipping address

After the two-hour window, your order may be locked for production and we cannot guarantee that the address can be changed.

AXLEMUSE is not responsible for delivery issues caused by an incorrect or incomplete address entered by the customer. Orders produced or shipped using the information submitted at checkout are not eligible for a refund or free replacement when the address was entered incorrectly.